Privacy Policy
Last updated: January 1, 2025
Introduction
Supreme Comfort LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name, email address, and phone number when you fill out a contact or scheduling form
- Service address and property details relevant to HVAC service requests
- Communication records when you contact us via phone, email, or our website
- Mobile phone number and SMS opt-in status when you consent to receive text messages from us
We also automatically collect certain technical information, including browser type, IP address, and pages visited, through cookies and similar technologies.
How We Use Your Information
- To provide, maintain, and improve our HVAC services
- To respond to your inquiries and schedule service appointments
- To send service reminders, maintenance notifications, and promotional offers (with your consent)
- To send SMS/text messages regarding appointment scheduling, service updates, follow-ups, maintenance reminders, customer support, and occasional promotional offers — only when you have opted in
- To improve our website and customer experience
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.
Mobile phone contact information and SMS opt-in data will not be shared or sold to third parties for marketing purposes.
SMS / Text Messaging Program
By opting in to our SMS program, you agree to receive text messages from Supreme Comfort LLC regarding appointment scheduling, service updates, follow-ups, maintenance reminders, customer support, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
How to opt out: You can opt out of SMS messages at any time by replying STOP to any text message you receive from us. After replying STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again. For help, reply HELP or contact us at (623) 400-6615.
How to opt out of other communications: To unsubscribe from marketing emails, click the "unsubscribe" link in any marketing email, or contact us at info@supremecomfortaz.com. To stop phone calls, simply request removal during any call or by emailing us.
Mobile phone contact information and SMS opt-in data will not be shared or sold to third parties or affiliates for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@supremecomfortaz.com or call (623) 400-6615.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Supreme Comfort LLC
Greater Phoenix, AZ
Phone: (623) 400-6615
Email: info@supremecomfortaz.com